1 Interviewer: “Tell me about yourself?” Interviewee: “I am a software engineer with 4 years of experience in ‘Sales Force’ domain with expertise in Customer Relationship Management process. Leaving aside that, I am a jovial person who loves to hitch-hike and indulge in white water rafting whenever time permits. All in all, a team person who loves to face challenges and deliver on deadlines!” Note: The applicant has been able to communicate his strengths and expertise (Personal & Professional) in an informal and succinct yet informative line of communication. Further, he had prodded the interviewer to ask about his professional involvement. Interviewer: “Can you briefly explain what role you played in Customer Relationship Management process for Sales Force?” Interviewee: “Yes, sure. I was a team lead while designing the Customer Relationship Management software for Sales Force. The project was regarding an international retail chain. With a team of 15 members I was able to successfully pin –point and utilize the factors affecting the footfall at the store and thus, helped the client achieve a growth of 30% in sales.” Note: The interviewee has successfully talked about his work deliverables, his management abilities and the results achieved. Interviewer: “Great! So, how do you thing you fit in our organization?” Interviewee: “I wish to make a career in IT industry and keeping in mind my long term goals, I believe that associating with this organization will be the most prudent step. In here, I would surely be able to further utilize my skills in the most effective manner and also, obtain a chance of acquiring newer skills and honing the same.” Note: The interviewee has put forward a logical reason for associating with the organization and has also touch-based on his future plans. 2 Ms. Ballard: I see on your resume that you worked as a manager at Computer Country. Could you tell me a little more about your responsibilities there? Carey Cornwall: Sure. I was responsible for overseeing about 30 employees, I did all of the ordering for the store, and I kept track of the inventory. Ms. Ballard: What was the most difficult part of your job? Carey Cornwall: Probably handling angry customers. We didn't have them very often,
but when we did, I needed to make sure they were well taken care of. After all, the customer is always right. Ms. Ballard: That's how we feel here, too. How long did you work there? Carey Cornwall: I was there for 3 1/2 years. I left the company last month. Ms. Ballard: And why did you leave? Casey Cornwall: My husband has been transferred to Emoryville and I understand your company has an opening there, too. Ms. Ballard: Yes, that's right, we do. But the position won't start until the middle of next month. Would that be a problem for you? Carey Cornwall: No, not at all. My husband's new job doesn't begin for a few weeks, so we thought we would spend some time driving to Emoryville and stop to see my parents. Ms. Ballard: That sounds nice. So tell me, why are you interested in this particular position? Carey Cornwall: I know that your company has a great reputation and a wonderful product. I have thought many times that I would like to be a part of it. When I heard about the opening in Emoryville, I jumped on the opportunity. Ms. Ballard: Well, I'm glad you did. Now, please tell me about...
1、Practice Practice answering interview questions and practice your responses to the typical job interview questions and answers most employers ask. Think of concrete examples you can use to highlight your skills. 1. 2. Research Do your homework about the employer and the industry so you are ready for the question What do you know about this company? Know the interviewer's name and use it during the job interview. If you're not sure of the name, call and ask prior to the interview. Try to relate what you have learned about the company when answering questions. 3. Get Ready Make sure your interview attire is neat, tidy and appropriate for the type of firm you
are interviewing with. Bring a nice portfolio with copies of your resume. Include a pen and paper for note taking. 4. Be On Time Be on time for the interview. On time means five to ten minutes early. If need be, take some time to drive to the interview location ahead of time so you know exactly where you are going and how long it will take to get there. Here's more on preparing for an interview. 5. Stay Calm During the job interview try to relax and stay as calm possible. Remember that your body language says as much about you as your answers to the questions. Proper preparation will allow you to exude confidence. Take a moment to regroup. Maintain eye contact with the interviewer. Listen to the entire question (active listening) before you answer and pay attention - you will be embarrassed if you forget the question. Check out these tips for avoiding job interview stress to help stay calm. Also review our interview tips for introverts. 6. Show What You Know Try to relate what you know about the company when answering questions. When discussing your career accomplishments match them to what the company is looking for. Use examples from your research when answering questions, “I noticed that when you implemented a new software system last year, your customer satisfaction ratings improved dramatically. I am well versed in the latest technologies from my experience with developing software at ABC, and appreciate a company who strives to be a leader in its industry.” Here's how to make a match between your expertise and the company's requirements. 7. Follow Up Always follow-up with a thank you note reiterating your interest in the position. You can also include any details you may have forgotten to mention during your interview. If you interview with multiple people send each one a personal thank you note. Send your thank you note (email is fine) within 24 hours of your interview. Avoid Common Interview Mistakes What shouldn't you do when interviewing? Here are the most common job interview mistakes, blunders, and errors a candidate for employment can make. Take the time to review these mistakes before your interview, so you don't have to stress out about blunders after it. More Job Interview Tips Tips for phone interviews, second interviews, lunch and dinner interviews, behavioral interviews, interviewing in public, and more advice for interview success.
Phone Interview Etiquette Phone interview etiquette is just as important as in-person job interview etiquette when it comes to getting hired. That's because, regardless of how you interview, a successful interview will get you to the next stage of the hiring process